At Culligan Star Junction our mission is to provide great water to families and businesses in Mon Valley & Fayette County and we’re working to continue that mission while adjusting to the unprecedented national emergency caused by COVID-19.
As a valued member of the Culligan family, we appreciate the trust you place in us.
We are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions to protect our customers, employees, and the communities where we operate.
Here are a few changes we’ve made to continue to serve you:
- For service and filter changes, please leave your basement door or other access door open. You can then remain upstairs or in a different area of your home while we complete your service. At this time you are NOT required to sign off on the service or interact with our technicians in any way.
- For bottled water deliveries, please leave your empty bottles outside on your porch or in another outside area so we can deliver you more water without entering your home.
- For salt deliveries, let us know where we can leave the bags outside your home or, if you need us to fill your salt tank, please leave a door open. You do NOT need to sign off on the delivery or interact with your delivery driver directly.
- We are urging all employees to wear gloves during all customer deliveries and service. We are also being vigilant about frequent hand washing and using good hygiene before entering homes and businesses.
Currently we are maintaining a normal delivery, service and installation schedule. If that changes, we will place updates on this page and, if possible, will do our best to contact you directly.
Stay healthy and safe and thank you for working with us,
Your Trilli’s Culligan Water Team